Tutorful

* NEW* Learn About Tutorful: Students and Parents Guide | Tutorful 9

• For Students & Parents - How do I find a great tutor? *NEW*
• For Students & Parents - What support does Tutorful offer? *NEW*
• Tutorful Community Forum - Getting Started
• For Students & Parents - Does Tutorful offer any guarantee? *NEW*
• For Students & Parents - What subjects & ages do Tutorful cover? *NEW*

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* NEW* Our Tutors 7

• For Students & Parents - How do I know that I’m getting a great tutor?
• For Students & Parents - What is your tutor selection process?
• For Students & Parents - How do I exchange contact details with a tutor?
• For Students & Parents - How can I share a file with a tutor?
• For Students & Parents - Why Choose a New Tutorful Tutor?

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Your Lessons 15

• NEW - For Students & Parents - What is a trial lesson?
• NEW - For Students & Parents - Can I request feedback from my tutor?
• NEW - For Students & Parents - Why has my lesson expired?
• NEW - For Students & Parents - How do I confirm my lesson?
• NEW - For Students & Parents - How can I reschedule or cancel a booking?

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Payments | For Students and Parents | Tutorful Support 12

• NEW - For Students & Parents - Do you accept PayPal?
• NEW - For Students & Parents - Why do I have to authenticate payments?
• NEW - For Students & Parents - Are my payment details safe?
• NEW - For Students & Parents - Do I receive a receipt?
• NEW - For Students & Parents - What do I do if I have a failed payment?

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*NEW* Your Tutorful Account 6

• For Students & Parents - I've forgotten my password!
• For Students & Parents - How do I manage my notifications? *NEW*
• For Students & Parents - Password-Free Login
• For Students & Parents - How do I delete my account?
• For Students & Parents - How do I use the Social Sign-up option/Login?

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*NEW* Tutorful Policies 3

• Academic Honesty
• Tutorful's Equality and Diversity Commitment
• Promotional Offer *NEW*

*NEW* For Students - Service Fee 2

• What do I get for my money? What’s included in the service fee? *NEW*
• Why is the service fee not the same for all of my lessons? *NEW*

*NEW* Problems with the app/ website (Students) 3

• How to check which version of my app and browser I am using *NEW*
• How do I report an issue on the website? *NEW*
• How do I report an issue on the app? *NEW*

About Tutorful 11

• For Tutors - How often do I have to tutor?
• For Tutors - What is Tutorful?
• For Tutors - Where do lessons take place?
• For Tutors - Guide to using Tutorful
• For Tutors - How do I find students?

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Becoming a Tutor 5

• For Tutors - How do I get listed on your website?
• For Tutors - Why wasn't I able to sign-up as a tutor?
• For Tutors - Do I need a DBS check?
• For Tutors - I don’t have a formal teaching qualification, can I still tutor with you?
• For Tutors - What makes a good Tutorful application?

Tutorful Policies 4

• Tutorful Ground Rules
• Tutorful's Code of Conduct
• Academic Honesty
• Tutorful’s Equality and Diversity Commitment

Your Tutor Profile 16

• For Tutors - How can I edit my profile?
• For Tutors - Why do you require my ID and billing information?
• For Tutors - How do I get reviews for my profile?
• For Tutors - How do I upload my ID and proof of address?
• For Tutors - What happens after I complete my profile?

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Tutoring With Us 20

• For Tutors - Can I do Skype tuition through Tutorful?
• Tutorful Community Forum - Getting Started *NEW*
• For Tutors - Tips to help secure your next lesson with a student
• For Tutors - Am I employed by Tutorful?
• For Tutors - How will students contact me?

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Your Lessons 23

• For Tutors - How do I leave feedback for my students?
• For Tutors - How do I book a lesson?
• For Tutors - How do I cancel a booking?
• For Tutors - How do I stay safe?
• For Tutors - How do I report a student?

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Your Tutorful Account 7

• For Tutors - How can I manage my notifications?
• For Tutors - Are my bank details and ID safe?
• For Tutors - I've forgotten my password!
• For Tutors - How can I change my password?
• For Tutors - How do I close my account?

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DBS and References 10

• For Tutors - What happens if my DBS check is not clean?
• For Tutors - How do I upload my DBS?
• For Tutors - Do I need a DBS check?
• How do I add references?
• For Tutors - How can I get a DBS check?

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Payments 5

• For Tutors - Can I change my bank details?
• For Tutors - What happens if you can't take payment from a student?
• For Tutors - How do I get paid for lessons?
• For Tutors - When do I get paid?
• For Tutors - What is lesson credit?

Using the App 16

• Can I use the Tutorful app to manage lessons with my current students?
• Can I use the Tutorful app to reschedule lessons?
• Can I hold online lessons from within the Tutorful app?
• How do I get the Tutorful app?
• Can I use the Tutorful app to respond to new student messages?

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For Tutors - Service Fee 4

• For Tutors - What do I get for my money? What’s included in the service fee? What is a service fee and what do you use it for?
• For Tutors - Can I keep my price to the student the same?
• Can I keep my price to the student the same?
• What is the service fee and what do you use it for?

Messaging system updates 1

• For Tutors - Messaging system updates!

Online Classroom Guide 6

• Online Classroom for Students: A Brief Guide
• How do I ensure my computer is set up for my online lesson?
• Video Guides to using different features in the Online Classroom
• How can I share documents and images in the New Online Classroom?
• How can I share my screen in the new classroom?

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Online Classroom Features 11

• Can someone talk me through the new online classroom?
• Do I need a headset with a microphone?
• What happens at the end of the online lesson in our new Online Classroom?
• What should I do if something is missing from the classroom that I need to be able to teach?
• My tutor isn’t using the online classroom, but I’d like to. What should I do?

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Online Tuition Troubleshooting 8

• How do I improve my connection?
• My video/microphone isn’t working
• The Online Classroom audio isn’t working!
• The audio in the Online Classroom is delayed, fuzzy or echo-ey
• The Online Classroom isn’t loading!

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Online Classroom Set Up 6

• What do you need to use our Online Classroom?
• Can I enter and set up the classroom before my student enters and the lesson starts?
• How do I enable my microphone and camera?
• Always allow camera and microphone in Chrome
• Allow Access to Camera in Safari

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Online Classroom Guide *NEW* 9

• Getting Started With Online Tutoring
• Online Teaching Course
• Watch an example Maths lesson *NEW*
• Tips for moving from Zoom to the Tutorful Classroom (Lessonspace)
• How do I join my Online Lesson? *NEW*

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*NEW* Online Classroom Features 13

• Joining your first space
• Exploring the Whiteboard: Basics
• Exploring the Whiteboard: Advance Features
• Exploring the Comms Dock: audio/video Features You Need to Know
• Exploring Tabs, PDF's, and more

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Tutorful Tips 6

• How to manage your response time
• Teaching Music lessons online
• Teaching Languages Online
• What should you put in your bio to attract students?
• How to Turn First-Time Students into Repeat Learners

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Guides 2

• Online Classroom Set Up
• How to leave student feedback

Templates 4

• Lesson Plan Template
• Student Assessment Template and Tips
• Pre-written responses to help with student enquiries
• First Lesson template & guidance

Other Resources 2

• An Interview with a SENCO
• Examination Boards

What do I want to talk to Tutorful about? 3

• Marketing - Guest posts
• Marketing - Partnerships and general enquiries
• Tutorful Users - Support

Reporting Issues on the App and Website 2

• How do I report an issue on the app?
• How do I report an issue on the website?

How to check the version of your app and browser 1

• How to check the version of the app and browser I am using