Tutorful

Students - About Tutorful 8

• For Students & Parents - How do I find a great tutor?
• For Students & Parents - What support does Tutorful offer?
• Tutorful Community Forum - Getting Started
• For Students & Parents - Does Tutorful offer any guarantee?
• For Students & Parents - What subjects & ages do Tutorful cover?

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Students - Our Tutors 7

• For Students & Parents - How do I know that I’m getting a great tutor?
• For Students & Parents - What is your tutor selection process?
• For Students & Parents - How do I exchange contact details with a tutor?
• For Students & Parents - How can I share a file with a tutor?
• Parents & Students - Why Choose a New Tutorful Tutor?

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Students - Your Lessons 18

• For Students & Parents - What is a trial lesson?
• For Students & Parents - My tutor has sent homework, what do I do now?
• For Students & Parents - Can I request feedback from my tutor?
• For Students & Parents - Why has my lesson expired?
• For Students & Parents - How do I confirm my lesson?

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Students - Payments 10

• For Students & Parents - Do you accept PayPal?
• For Students & Parents - Why do I have to authenticate payments?
• For Students & Parents - Are my payment details safe?
• For Students & Parents - Do I receive a receipt?
• For Students & Parents - What do I do if I have a failed payment?

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Students - Your Tutorful Account 4

• For Students & Parents - I've forgotten my password!
• For Students & Parents - How do I manage my notifications?
• For Students & Parents - Password-Free Login
• For Students & Parents - How do I delete my account?

Students - Tutorful Policies 2

• Academic Honesty
• Tutorful's Equality and Diversity Commitment

Tutors - About Tutorful 8

• For Tutors - How often do I have to tutor?
• For Tutors - What is Tutorful?
• For Tutors - Where do lessons take place?
• For Tutors - Guide to using Tutorful
• For Tutors - How do I find students?

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Tutors - Becoming a Tutor 7

• For Tutors - How do I get listed on your website?
• For Tutors - Why wasn't I able to sign-up as a tutor?
• For Tutors - Do I need a DBS check?
• For Tutors - I don’t have a formal teaching qualification, can I still tutor with you?
• For Tutors - What makes a good Tutorful application?

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Tutors - Your Tutor Profile 14

• For Tutors - How can I edit my profile?
• For Tutors - Why do you require my ID and billing information?
• For Tutors - What does profile "Pending, Review" mean?
• For Tutors - How do I get reviews for my profile?
• For Tutors - How do I upload my ID and proof of address?

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Tutors - Tutoring With Us 20

• Tutorful Community Forum - Getting Started
• For Tutors - How can I improve my repeat client score?
• For Tutors - Am I employed by Tutorful?
• For Tutors - How will students contact me?
• For Tutors - How do I set my availability?

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Tutors - Your Lessons 19

• For Tutors - How do I leave feedback for my students?
• For Tutors - How do I book a lesson?
• For Tutors - How do I cancel a booking?
• For Tutors - How do I stay safe?
• For Tutors - How do I report a student?

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Your Tutorful Account 6

• For Tutors - How can I manage my notifications?
• For Tutors - Are my bank details and ID safe?
• For Tutors - I've forgotten my password!
• For Tutors - How can I change my password?
• For Tutors - How do I close my account?

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Tutors - Payments 5

• For Tutors - Can I change my bank details?
• For Tutors - What happens if you can't take payment from a student?
• For Tutors - How do I get paid for lessons?
• For Tutors - When do I get paid?
• For Tutors - What is lesson credit?

Tutors - Using the App 14

• Can I use the Tutorful app to manage lessons with my current students?
• Can I use the Tutorful app to reschedule lessons?
• Does the Tutorful app improve my response rate, my tutor score or my booking score?
• Can I hold online lessons from within the Tutorful app?
• How do I get the Tutorful app?

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Tutors - Tutorful Policies 2

• Tutorful’s Equality and Diversity Commitment
• Academic Honesty

Online Classroom Guide 12

• Online Classroom for Tutors: A Brief Guide
• Online Classroom for Students: A Brief Guide
• Getting Started With Online Tutoring
• What do I need to use the Online Classroom?
• How do I ensure my computer is set up for my online lesson?

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Online Tuition FAQs 13

• How do I join my Online Lesson?
• What do you need to use our new Online Classroom?
• Can someone talk me through the new online classroom?
• How do I enable my microphone and camera?
• Do I need a headset with a microphone?

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Online Tuition Troubleshooting 6

• How do I improve my connection?
• My video/microphone isn’t working
• The Online Classroom audio isn’t working!
• The audio in the Online Classroom is delayed, fuzzy or echo-ey
• The Online Classroom isn’t loading!

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Classes - For Students and Parents 11

• For Students and Parents - What are Tutorful Classes?
• For Students and Parents - How do I book and pay for a class?
• For Students and Parents - What should I expect?
• For Students and Parents - How can I book 1:1 lessons with my class tutor?
• For Students and Parents - Can I view a class tutor’s profile?

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Classes - For Tutors 9

• For Tutors - What are Tutorful Classes?
• For Tutors - How can I become a class tutor?
• For Tutors - Can I teach more than one class at a time?
• For Tutors - Can I contact the students attending my class?
• For Tutors - Can I see my classes on my Dashboard?

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Tutorful Tips 13

• How to improve your booking score
• How to improve your repeat client score
• How to manage your response time
• Rebooking with a student
• Tutorful Profile Upkeep!

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Guides 8

• Cancellation Policy
• Online Classroom Set Up
• Reporting Students
• Online Classroom Troubleshooting
• Messaging on Tutorful

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Templates 4

• Lesson Plan Template
• Student Assessment Template and Tips
• Pre-written responses to help with student enquiries
• First Lesson template & guidance

Other Resources 3

• An Interview with a SENCO
• Tutorful Tutor Handbook
• Examination Boards

What do I want to talk to Tutorful about? 3

• Marketing - Guest posts
• Marketing - Partnerships and general enquiries
• Tutorful Users - Support

Classes - Required Classes 1

• Classes we're looking for tutors to teach!