Tutorful

* NEW* Learn About Tutorful: Students and Parents Guide | Tutorful 8

• How do I find a great tutor?
• What support does Tutorful offer?
• Does Tutorful offer any guarantee?
• What subjects & ages do Tutorful cover?
• What is Tutorful?

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* NEW* Our Tutors 7

• How do I know that I’m getting a great tutor?
• What is your tutor selection process?
• How do I exchange contact details with a tutor?
• How can I share a file with a tutor?
• Why Choose a New Tutorful Tutor?

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Your Lessons 15

• What is a trial lesson?
• Can I request feedback from my tutor?
• Why has my lesson expired?
• How do I confirm my lesson?
• Students & Parents - How can I reschedule or cancel a booking?

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Payments | For Students and Parents | Tutorful Support 12

• For Students & Parents - Do you accept PayPal?
• For Students & Parents - Why do I have to authenticate payments?
• For Students & Parents - Are my payment details safe?
• For Students & Parents - Do I receive a receipt?
• For Students & Parents - What do I do if I have a failed payment?

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*NEW* Your Tutorful Account 6

• For Students & Parents - I've forgotten my password!
• For Students & Parents - How do I manage my notifications?
• For Students & Parents - Password-Free Login
• For Students & Parents - How do I delete my account?
• For Students & Parents - How do I use the Social Sign-up option/Login?

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*NEW* Tutorful Policies 3

• Academic Honesty
• Tutorful's Equality and Diversity Commitment
• Promotional Offer

*NEW* For Students - Service Fee 2

• Students & Parents - What do I get for my money? What’s included in the service fee?
• Why is the service fee not the same for all of my lessons?

About Tutorful 8

• For Tutors - How often do I have to tutor?
• For Tutors - What is Tutorful?
• For Tutors - Where do lessons take place?
• For Tutors - Guide to using Tutorful
• For Tutors - How do I find students?

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Become a Tutor with Tutorful – Start Your Tutoring Journey 11

• For Tutors - How do I get listed on your website?
• For Tutors - Why wasn't I able to sign-up as a tutor?
• For Tutors - I don’t have a formal teaching qualification, can I still tutor with you?
• For Tutors - What makes a good Tutorful application?
• For Tutors - How do I complete my profile?

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Tutorful Policies 4

• Tutorful Ground Rules
• Tutorful's Code of Conduct
• Academic Honesty
• Tutorful’s Equality and Diversity Commitment

Your Tutor Profile 16

• For Tutors - How can I edit my profile?
• For Tutors - How do I get reviews for my profile?
• For Tutors - What can I upload to verify my billing address?
• For Tutors - Why has my ID check failed?
• For Tutors - How much should I charge?

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Tutoring With Us 19

• For Tutors - Can I do Skype tuition through Tutorful?
• Tutorful Community Forum - Getting Started
• Tips to help secure your next lesson with a student
• Am I employed by Tutorful?
• For Tutors - How will students contact me?

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Your Lessons 17

• NEW For Tutors - How do I leave feedback for my students?
• For Tutors - How do I cancel a booking?
• For Tutors - How do I stay safe?
• NEW For Tutors - How do I report a student?
• For Tutors - What is a trial lesson?

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Your Tutorful Account 7

• For Tutors - How can I manage my notifications?
• For Tutors - Are my bank details and ID safe?
• I've forgotten my password!
• For Tutors - How can I change my password?
• For Tutors - How do I close my account?

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DBS and References 7

• What happens if my DBS check is not clean?
• How do I upload my DBS?
• Do I need a DBS check?
• How can I get a DBS check?
• How do I add references?

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Payments 5

• For Tutors - Can I change my bank details?
• What happens if you can't take payment from a student?
• How do I get paid for lessons?
• For Tutors - When do I get paid?
• What is lesson credit?

*NEW* Using the App 11

• Can I use the Tutorful app to manage lessons with my current students?
• Can I use the Tutorful app to reschedule lessons?
• Can I hold online lessons from within the Tutorful app?
• How do I get the Tutorful app?
• Can I use the Tutorful app to respond to new student messages?

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*NEW* For Tutors - Service Fee 2

• For Tutors - What do I get for my money? What’s included in the service fee? What is a service fee and what do you use it for?
• What is the service fee and what do you use it for?

*NEW* Online Classroom Set Up 6

• What do you need to use our Online Classroom?
• Can I enter and set up the classroom before my student enters and the lesson starts?
• How do I enable my microphone and camera?
• Always allow camera and microphone in Chrome
• Allow Access to Camera in Safari

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Online Classroom Guide *NEW* 8

• Getting Started With Online Tutoring
• Online Teaching Course
• Watch an example Maths lesson
• How do I join my Online Lesson?
• How can I manage my camera and microphone in the Online Classroom?

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*NEW* Online Classroom Features 15

• Joining your first space
• Exploring the Whiteboard: Basics
• Exploring the Whiteboard: Advance Features
• Exploring the Comms Dock: audio/video Features You Need to Know
• Exploring Tabs, PDF's, and more

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*NEW* Online Tuition Troubleshooting 4

• I can't hear my student or my student can't hear me
• My video/microphone isn’t working
• How do I improve my connection?
• The Online Classroom isn’t loading!

Reporting Issues on the App and Website 2

• How do I report an issue on the app?
• How do I report an issue on the website?

How to check the version of your app and browser 1

• How to check the version of the app and browser I am using