Tutorful

About Tutorful 11

• For Students & Parents - How do I find a great tutor?
• For Students & Parents - What support does Tutorful offer?
• Tutorful Community Forum - Getting Started
• For Students & Parents - Does Tutorful offer any guarantee?
• For Students & Parents - What subjects & ages do Tutorful cover?

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Our Tutors 8

• For Students & Parents - How do I know that I’m getting a great tutor?
• For Students & Parents - What is your tutor selection process?
• For Students & Parents - How do I exchange contact details with a tutor?
• For Students & Parents - How can I share a file with a tutor?
• For Students & Parents - Why Choose a New Tutorful Tutor?

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Your Lessons 20

• For Students & Parents - What is a trial lesson?
• For Students & Parents - My tutor has sent homework, what do I do now?
• For Students & Parents - Can I request feedback from my tutor?
• For Students & Parents - Why has my lesson expired?
• For Students & Parents - How do I confirm my lesson?

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Payments 11

• For Students & Parents - Do you accept PayPal?
• For Students & Parents - Why do I have to authenticate payments?
• For Students & Parents - Are my payment details safe?
• For Students & Parents - Do I receive a receipt?
• For Students & Parents - What do I do if I have a failed payment?

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Your Tutorful Account 8

• For Students & Parents - I've forgotten my password!
• For Students & Parents - How do I manage my notifications?
• For Students & Parents - Password-Free Login
• For Students & Parents - How do I delete my account?
• For Students & Parents - How do I use the Social Sign-up option/Login?

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Tutorful Policies 7

• Academic Honesty
• Tutorful's Equality and Diversity Commitment
• For Students and Parents - September Promotions Terms and Conditions
• For Students and Parents - September Promotions Terms and Conditions
• 2024 Promotion for new students

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For Students and Parents - Service Fee 5

• For students - Why have you increased the price of my future lessons with tutor I’ve been having lessons with for a while?
• For students - When will the new prices start from?
• For students - What do I get for my money? What’s included in the service fee?
• For Students - Why is the lesson price increase not the same for all of my lessons?
• For students - Why is the cost of my lesson(s) going up?

For Students - Service Fee 2

• What do I get for my money? What’s included in the service fee?
• Why is the service fee not the same for all of my lessons?

About Tutorful 11

• For Tutors - How often do I have to tutor?
• For Tutors - What is Tutorful?
• For Tutors - Where do lessons take place?
• For Tutors - Guide to using Tutorful
• For Tutors - How do I find students?

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Becoming a Tutor 7

• For Tutors - How do I get listed on your website?
• For Tutors - Why wasn't I able to sign-up as a tutor?
• For Tutors - Do I need a DBS check?
• For Tutors - I don’t have a formal teaching qualification, can I still tutor with you?
• For Tutors - What makes a good Tutorful application?

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Your Tutor Profile 21

• For Tutors - How can I edit my profile?
• For Tutors - Why do you require my ID and billing information?
• For Tutors - What does profile "Pending, Review" mean?
• For Tutors - How do I get reviews for my profile?
• For Tutors - How do I upload my ID and proof of address?

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Tutoring With Us 30

• For Tutors - Can I do Skype tuition through Tutorful?
• Tutorful Community Forum - Getting Started
• For Tutors - Tips to help secure your next lesson with a student
• For Tutors - Am I employed by Tutorful?
• For Tutors - How will students contact me?

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Your Lessons 24

• For Tutors - How do I leave feedback for my students?
• For Tutors - How do I book a lesson?
• For Tutors - How do I cancel a booking?
• For Tutors - How do I stay safe?
• For Tutors - How do I report a student?

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Your Tutorful Account 7

• For Tutors - How can I manage my notifications?
• For Tutors - Are my bank details and ID safe?
• For Tutors - I've forgotten my password!
• For Tutors - How can I change my password?
• For Tutors - How do I close my account?

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Payments 5

• For Tutors - Can I change my bank details?
• For Tutors - What happens if you can't take payment from a student?
• For Tutors - How do I get paid for lessons?
• For Tutors - When do I get paid?
• For Tutors - What is lesson credit?

Using the App 14

• Can I use the Tutorful app to manage lessons with my current students?
• Can I use the Tutorful app to reschedule lessons?
• Does the Tutorful app improve my position in the search results?
• Can I hold online lessons from within the Tutorful app?
• How do I get the Tutorful app?

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Tutorful Policies 2

• Tutorful’s Equality and Diversity Commitment 
• Academic Honesty

For Tutors - Service Fee 9

• For Tutors - What do I get for my money? What’s included in the service fee? What is a service fee and what do you use it for?
• For Tutors - Do the new prices mean a change to the Terms & Conditions that I agreed to?
• For tutors - How did you decide on the lesson price increase?
• For tutors - When will the new prices start from?
• For tutors - Why are the cost of lessons going up?

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DBS and References 9

• For Tutors - What happens if my DBS check is not clean?
• For Tutors - How do I upload my DBS?
• For Tutors - Do I need a DBS check?
• How do I add references?
• For Tutors - How can I get a DBS check?

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Messaging system updates 4

• For Tutors - What’s the difference between the messages on the website and app?
• For Tutors - What messages have been migrated to the new messaging system?
• For Tutors - How will I be notified of messages on the new messaging system?
• For Tutors - Messaging system updates!

Online Classroom Guide 12

• Online Classroom for Tutors: A Brief Guide
• Online Classroom for Students: A Brief Guide
• Getting Started With Online Tutoring
• What do I need to use the Online Classroom?
• How do I ensure my computer is set up for my online lesson?

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Online Classroom Features 16

• How do I join my Online Lesson?
• What do you need to use our Online Classroom?
• Can someone talk me through the new online classroom?
• How do I enable my microphone and camera?
• Do I need a headset with a microphone?

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Online Tuition Troubleshooting 11

• How do I improve my connection?
• My video/microphone isn’t working
• The Online Classroom audio isn’t working!
• The audio in the Online Classroom is delayed, fuzzy or echo-ey
• The Online Classroom isn’t loading!

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Tutorful Tips 15

• How to improve your booking score
• How to improve your repeat client score
• How to manage your response time
• Rebooking with a student
• Tutorful Profile Upkeep!

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Guides 6

• Online Classroom Set Up
• Reporting Students
• Online Classroom Troubleshooting
• Messaging on Tutorful
• Safeguarding Advice for Tutors working with Tutorful

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Templates 4

• Lesson Plan Template
• Student Assessment Template and Tips
• Pre-written responses to help with student enquiries
• First Lesson template & guidance

Other Resources 3

• An Interview with a SENCO
• Tutorful Tutor Handbook
• Examination Boards

Updates 0

What do I want to talk to Tutorful about? 6

• Marketing - Guest posts
• Marketing - Partnerships and general enquiries
• Tutorful Users - Support
• Tutorful Christmas Updates
• Tutorful Christmas Updates ⭐️

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