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Online Lessons Help and FAQs
Online Classroom Guide
12
Online Classroom for Students: A Brief Guide
Getting Started With Online Tutoring
How do I ensure my computer is set up for my online lesson?
Video Guides to using different features in the Online Classroom
How can I manage my camera and microphone in the Online Classroom?
View all 12
Online Classroom Features
25
How do I join my Online Lesson?
Can someone talk me through the new online classroom?
Do I need a headset with a microphone?
Can I access the work I've done in an online lesson after a session?
What happens at the end of the online lesson in our new Online Classroom?
View all 25
Online Tuition Troubleshooting
8
How do I improve my connection?
My video/microphone isn’t working
The Online Classroom audio isn’t working!
The audio in the Online Classroom is delayed, fuzzy or echo-ey
The Online Classroom isn’t loading!
View all 8
Online Classroom Set Up
6
What do you need to use our Online Classroom?
Can I enter and set up the classroom before my student enters and the lesson starts?
How do I enable my microphone and camera?
Always allow camera and microphone in Chrome
Allow Access to Camera in Safari
View all 6
Help Desk Software
by Freshdesk