What Is Lesson Credit?
Lesson Credit is a reward provided to students to say thanks for things like referring their friends to us or receiving credit for a lesson through our Satisfaction Guarantee or through Tutorful marketing promotions, and is used towards the cost of their future lessons.
When Is Lesson Credit Used?
Lesson Credit will automatically be deducted from the very next lesson a student pays for, up to a maximum of the cost of their lesson. If the student’s available Lesson Credit is less than the cost of their lesson, we will then charge them the difference 24 hours after the lesson as normal, using the payment details on their account.
What Will I Be Paid?
If a student uses their Lesson Credit to pay for one of your lessons, you will still be paid as usual. We will never deduct the value of Lesson Credit from the payment you receive.
If the student's Lesson Credit does not cover the full cost of the lesson, they will pay the remaining balance using their usual payment method (such as their bank card).
In these cases, your payment will be split into two parts:
The Lesson Credit portion is paid to you immediately.
The remaining balance is processed through our standard payment schedule and will be paid within the usual 7–9 day payout timeframe.
You'll still receive the full payment for the lesson - it's simply made up of two separate payouts.
What If My Student Cancels The Lesson?
If your student cancels their lesson more than 24 hours before the lesson is due to start, or if you cancel the lesson as a tutor, your student will not be charged, and no Lesson Credit will be deducted from their balance.
If your student cancels their lesson less than 24 hours before the lesson is due to start, the standard charge of 50% or 100% of the lesson cost will still be due (depending on if you choose to enforce a cancellation fee for the session), and will be charged directly to your student.
Can I Give Out Credit To My Students?
At this point in time, students can only receive Lesson Credit directly from Tutorful. As a tutor, you are not able to provide credit to your students.
If providing your students credit is a feature that you feel you’d benefit from as a tutor, please let us know.