Our Tutor Quality team monitors the tutor base to keep lessons at a high standard. Here’s how we track quality and success.
How we monitor quality
- Student reviews: we encourage students to review each lesson. Consistently positive reviews indicate your success and professionalism.
- Student feedback: we gather detailed feedback on your teaching methods, communication, and lesson effectiveness.
- Message thread analysis: we check that communication is clear, polite, and professional, and that tutors are responsive.
- Lesson spot checks: we spot-check lessons, which may include reviewing lesson plans, teaching methods, and student engagement.
- Goal achievement communication: we check with students on whether they’ve achieved their goals, the ultimate measure of tutoring success.
Seeing your own performance
Find your statistics, including your current ranking, on your Tutor Dashboard. Following our rules and success tips helps your profile climb the rankings.
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