We know your time is valuable and how frustrating it can be to repeatedly message a potential student for the relationship not to result in a booking. That’s why we have developed a new feature to make the booking process fast, simple and instant! In this article, we'll cover some of the questions you may have about this new feature.
Why is this good for me?
When we looked into lesson bookings, we've found that when a lesson is confirmed in less than 24 hours after it’s requested, it’s 50% more likely to end up in a completed lesson. This means that with instant book, you can make more money!
Is this available to all tutors?
We have only made this available to a proportion of our suitable tutors so far and only for online lesson requests.
We want to make instant book the best it can be so definitely would love to hear any feedback you have!
Is this for both online and in-person right now?
Currently instant book is only available for online lesson requests, but we have plans to make it available for all lessons in the future.
Can I change my pricing?
Unfortunately there is no facility as yet to be able to do this. The price the student will pay is your advertised rate per hour or a proportion/multiple of if the lesson is more or less than one hour.
What happens to my repeat client score?
If a lesson is booked instantly and you complete the lesson, your repeat client score will not be affected. The only time it would be affected would be if you cancelled the lesson and it was not rescheduled. To avoid a lesson being booked in at an inconvenient time, please make sure that your calendar is up to date. If you’d like more information on updating your calendar please follow this link.
Would my response time be affected?
Initially, your response time should improve if you offer instant book!
I’m full or want to opt out, what do I do?
For now, we would suggest you opt out and let us know why, as tutor feedback is really important in helping us shape our features. You can opt out by following this link. Please note that it can take 24-48 hours for your account to be opted out once you have completed the form.
I’d like to opt out for the time being
You are more than welcome to opt out at a later date if you wish, just opt out here.
We know that instant book is 50% more likely to result in a lesson booking from our research, so if you could give us some feedback as to why you are opting out, it would help guide us as we continue to develop and improve this feature.