We’ve had feedback that students, parents and tutors would all like the opportunity to have a quick chat to figure out if it’s the right partnership, this has led to us introducing free video chats. 


 


All tutors that offer a free video chat will have a lovely shiny badge appearing on their profile:



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Students can request a free video chat by clicking the ‘Any questions? Message tutor’ button on your profile:


 


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You’ll receive an email and push notification to let you know that you have a free video chat request. It’s then up to you to either book the chat or rearrange if you can’t do the requested time. 


 


Alternatively, you can book in a free video chat from your messages with the student. This option is only available if you haven't yet had a lesson with the student. At the top, you will see the option to 'Book Chat': 


 


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From here, you will need to enter the agreed Date and Time. Once this is selected, click the option 'Book Chat' in the bottom right-hand corner! 


 


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Once it’s booked, you’ll be able to see the chat in your Upcoming Lessons tab as you would a normal lesson. The free chat should last for around 15 minutes and must take place in our online classroom.


 


Do be aware that for any paid lessons following a free video chat, your student will need to confirm the lesson as normal. 


 


See our article here on how to get the most out of your free video chats!